My Resume

Objective

To provide high quality technical engineering service and support.

Summary of Qualifications

2006Intelligent Systems Services Multiple Locations

Systems Engineer

- Supported accounts in Northern Virginia Area

2006Corporate Executive BoardWashington, DC

Network Installer

- Installed 31 HP BL20p blade servers
- Documented driver configuration of all blades in two sites
- Installed 5 DL380 rack servers
- Configured Emulex controllers on all blade servers

2006Architect of the Capitol Washington, DC

Storage Area Network Analyst

- Reduced usage of existing SAN Environment
- Removed unused VDisks
- Performed Copy Swaps to free up NVRAM
- Performed testing of Windows 2003 SQL Server
- Evaluated condition of existing network infrastructure
- Developed documentation procedures for network
- Trained on-site engineers in network management processes
- Recabled existing server cabinet while conducting training.
- Troubleshot existing network communications issues with SAN

2005Old Point National BankHampton, VA

Acting Technical Services Manager

- Performed analysis of 35 Windows and Novell Servers
- Managed Technical Services and Help Desk Team
- Served as escalation engineer for all network issues
- Developed and provided support for application distribution to 400 desktops
- Trained staff on deployment of applications and troubleshooting network issues
- Developed and implemented plans for Symantec Anti-Virus Corporate edition upgrade from v.7 to v.10
- Improved Active Directory and Edirectory communications
- Documented Users and plan for consolidating to LDAP
- Conducted in house Security audit of network
- Corrected Discrepencies in internal audit
- Provided reports to external auditors

2004-2005ISS Chesapeake, VA

Network Engineer/Analyst for Library of Congress

- Performed work onsite at Library of Congress Madison Building and DR site ACF (Alternate Computing
Facility)
- Deployed 4 Blade Enclosures with 22 HP BL20Ps in mixed Windows and Netware Environment
- Applied all necessary ROM /Firmware updates to support connectivity to XIOTECH 3D
- Planned Data Matrix for Storage Volumes
- Performed Documentation of SAN volumes with Visio 2003
- Assisted in development of Disaster Recovery Site planning
- Analyzed deployment of Novell BCC (Business Continuity Cluster)
- Developed Plan for deployment of six node Novell Cluster at DR site
- Performed installation of Netware 6.5 on Six node cluster
- Installed Service Pack 2 for Netware 6.5 on six node Cluster
- Installed additional Operating System Patches
- Installed Patches for communications with XIOTECH 3D MAG
- Verified and troubleshot documentation of fiber cables in XIOTECH 3D MAG
- Set up NSS partitions on XIOTECH 3D MAG
- Set up cluster aware shared volumes on XIOTECH 3D MAG
- Migrated production data to Disaster Recovery Site
- Tested fault tolerance and fail over for all nodes

2004Snelling Personnel ServicesChesapeake, VA

Network Instructor for Navy Exchange Command

- Developed training curricula for ITCSC support staff
- IP Basics
- Novell NDS
- Novell File System
- NetWare Client Deployment
- Developed handouts for students
- Provided training to ITCSC support staff, Desktop Support Staff, PC Lab Staff
- Printing
- Novell Branch Office
- Security
- Troubleshooting
- Worked with staff and end-users

2001- 2003Chartway Federal Credit UnionVirginia Beach, VA

Network Manager

- Responsible for ensuring operational status of 400 node network covering 6 states and 26 branches.
- Responsible for negotiations with telecommunications providers for Chartway Federal Credit Union.
- Renegotiated Communications contract to save $150,000 per year in telecommunications costs.
- Responsible for Managing Vendor Relationships
- Deployed Video Teleconferencing solution resulting in travel savings by enabling branches to meet
remotely
- Provide Packet Level Network Analysis of Network Communications
- Troubleshot network communications issues to improve performance and reliability
- Deployed Hfnetcheck to apply patches and track updates to all Windows servers
- Developed network management solutions to notify employees of failing systems prior to failure
- Managed deployment of Citrix Metaframe solutions for remote applications access
- Responsible for upgrades to 26 Netware servers to Netware 5.1
- Respsonsible for upgrade of email system to Groupwise 6 for 16 post offices
- Responsible for upgrades of Windows servers to Windows 2000
- Implemented Mcafee Antivirus Protection and alarm notification of Network Management Team
- Provided training and support to Desktop Support team for utilizing Desktop Management solutions
- Designed and implemented Cisco Network Infrastructure upgrade using Cisco 6500, 3550, and 2950
switches
- Deployed Checkpoint Firewall solution to protect network from hackers
- Deployed Aladdin e-Safe Gateway to protect network from email born viruses and Anti-Spam
- Managed Network Security Audit and resolved all noted issues
- Designed and implemented Three Tiered Architecture to further secure network infrastructure

1995 - 2001Star Digital, Inc.Virginia Beach, VA

Senior Systems Analyst

- Responsible for Development, Marketing, and Implementation of Star Digital’s Remote Management
Services
- Providing SNMP Alarm Monitoring services to Star Digital Remote Management Customers
- Performed Server and Network Trend Analysis
- Setup of Paging Services to Network Management Team Members
- Responsible for taking commercial services division from losing 45k per month to earning 700k per year
- Responsible for negotiations with Telecommunications Providers for Star Digital and its Customers
- Responsible for Managing Vendor Relationships
- Developed Website for Network Management Team Members for management of customers' networks
remotely
- Provided Packet Level Network Analysis of Network Communications
- Provided Directory Based Secure Web Authentication Development for Access to Citrix Metaframe
Server and Database running on Netware 5.1
- Developed and implemented Network Management solution for 85 node Windows NT / Netware
network at Fleet Surveillance Support Command
- Implemented Mcafee Antivirus Protection and alarm notification of Network Management Team at
Fleet Surveillance Support Command
- Developed and Managed the Navy Exchange Command’s Directory based Desktop Management
solution
- Provided training to four Departments on how to integrate Network Management tools into their
unique environment
- Network Management
- Responsible for Design and implementation of Navy Exchange Service Command migration to Directory
based Network Management
- Developed Application Distribution mechanism for 5000 nodes and 250 applications world wide
- Trained Application Support Team at Navy Exchange Service Command

1995 - 1996Computer Visions, Inc.Norfolk, VA

Engineering Coordinator

- Responsible for the architecture, design, installation, and integration of LANs and WANs for customer
base
- Managed migration of 1000 user Netware 3.11 to Netware 4.1 network. Planned migration of users and Groupwise Email system
- Implemented network management system
- Trained migration team
- Company was bought by Star Mountain and Formed Star Digital

1991 - 1995Computer Dynamics, Inc.Virginia Beach, VA

Network Engineer

- Responsible for Design and Implementation of 228 Node Network Installation of Netware 3.12,
including Chipcom Hubs and Routers, Fiber Optic Cabling, and Twisted Pair Cabling
- Managed Six man team to Overhaul 400 Zenith 248 Computers for SURFLANT
- Design engineer for 400 Node Network Cabling installation consisting of 250,000 feet of Cat 4 Cable.
Managed 10 Man team to perform the installation under budget within 30 day time frame
- Designed and Implemented 600 node Network Communications infrastructure for USACOM. Managed
upgrade project for installation of Network Operating Systems and implementation of Network
Management Solution for USACOM. Performed Packet Level Analysis of Network Communications.
- Network Instructor
- Provided Advanced Network Operating Systems Administration training
- Provided Service and Support Training
- Provided Networking Technologies Training
- Provided TCPIP Training

1990 - 1991Business Automation SystemsVirginia Beach, VA

Senior Systems Engineer

- Network Administrator for Novell network. Designed networks.
- Integrated hardware for kiosks
- Developed document storage and retrieval systems

1989 - 1990Innovative Systems DesignVirginia Beach, VA

Network Engineer

- Specialized in Business Graphics and Networking
- Designed and built microcomputer-based sign-making systems

1988 - 1989Systems Eng InternationalChesapeake, VA

Field Engineer and Customer Service Representative

- Implemented processes and procedures to improve ability to track service calls and better manage
inventory
- Designed and implemented service tracking systems

Education

1989 - 2004

Advanced Certified XioTech Engineer

Master Certified Netware Engineer

Internetworking and Network Management

- Basic electronics and electricity
- Basic to advanced computer theory
- Display systems training
- Display operations training
- WANG VS-80 computer system operator/maint.
- UYK-7 Ultra-32 assembler language
- Lektriever maintenance and repair

NOVELL

- Netware Service and Support
- Intro to data Communications
- Netware System Management
- Netware Advanced System Manager
- Networking Technologies
- Netware V4.11 Administration
- Netware V4.11 Advanced Administration
- Netware V4.11 installation/configuration
- Managing Windows NT with NDS
- ZenWorks Bootcamp
- Netware TCP/IP
- Brainshare 94,95,96,97,98,99,00,01,02,03,04

CISCO

- Building Cisco Multilayered Switched Networks

CHECKPOINT

- Checkpoint NG with Application Intelligence Management I - Checkpoint NG with Application Intelligence Management II

MICROSOFT

- Microsoft Windows NT 4.0 Workstation

XIOTECH

- Advanced Certified XioTech Engineer Magnitude 3D

Professional memberships

- President, Information Technology Professional Association of Hampton Roads (ITPA)
- Member ECPI Technology Advisory Board
- Member Tidewater Tech Advisory Board
-Past President VA Beach Chapter Network Professional Association (NPA)

Accreditations

- Advanced Certified XioTech Engineer
- Master Certified NetWare Engineer
- Certified Netware Instructor

Additional professional activities

Growing the Membership of the Information Technology Professional Association (ITPA)

Interests and activities

- Sailing, Scuba Diving, Kayaking, President, Information Technology Professional Association