1049 San Marco Road

Virginia Beach, VA 23456

Phone 757-435-3812

E-mail: pern@pt-consulting.net

Pernell Taylor

 

Objective

To provide high quality technical engineering service and support.

Summary of Qualifications

2006        Intelligent Systems Services    Multiple Locations

Systems Engineer

Support accounts in Northern Virginia Area

 

Corporate Executive Board                    Washington, DC

Network Installer

Installed 31 HP BL20p blade servers

Documented driver configuration of all blades in two sites

Installed 5 DL380 rack servers

Configured Emulex controllers on all blade servers

Architect of the Capitol                         Washington, DC

Storage Area Network Analyst

Reduce usage of existing SAN Environment

Remove unused VDisks

Perform Copy Swaps to free up NVRAM

Perform testing of Windows 2003 SQL Server

Evaluate condition of existing network infrastructure

Develop documentation procedures for network

Train on-site engineers in network management processes

Recable existing server cabinet while conducting training.

Troubleshoot existing network communications issues with SAN

 

 

Summary of Qualifications

2005       Old Point National Bank                           Hampton, VA

 Acting Technical Services Manager       

        Perform analysis of 35 Windows and Novell Servers

Manage Technical Services and Help Desk Team

Serve as escalation engineer for all network issues

Develop and provide support for application distribution to 400 desktops

Train staff on deployment of applications and troubleshooting network issues

Develop and implement plans for Symantec Anti-Virus Corporate edition upgrade from version 7 to version 10

Improve Active Directory and Edirectory communications

Document Users and plan for consolidating to LDAP

Conduct in house Security audit of network

Correct Discrepencies in internal audit

Provide reports to external auditors

      

 

Summary of qualifications

2004-2005             ISS                                   Chesapeake, VA

Network Engineer/Analyst

Library of Congress

Perform work onsite at Library of Congress Madison Building and DR site ACF (Alternate Computing Facility)

Deployed 4 Blade Enclosures with 22 HP BL20Ps in mixed Windows and Netware Environment.

Applied all necessary ROM /Firmware updates to support connectivity to XIOTECH 3D

Planned Data Matrix for Storage Volumes

Performed Documentation of SAN volumes with Visio 2003

Assisted in development of Disaster Recovery Site planning

Analyze deployment of Novell BCC (Business Continuity Cluster)

Developed Plan for deployment of six node Novell Cluster at DR site

Six Node Cluster Provides File and Print services and Email services

Performed installation of Netware 6.5 on Six node cluster

Installed Service Pack 2 for Netware 6.5 on six node Cluster

Installed additional Operating System Patches

Installed Patches for communications with XIOTECH 3D MAG

Verify and troubleshoot documentation of fiber cables in XIOTECH 3D MAG

Set up NSS partitions on XIOTECH 3D MAG

Set up cluster aware shared volumes on XIOTECH 3D MAG

Migrate production data to Disaster Recovery Site

Tested fault tolerance and fail over for all nodes

 

Summary of qualifications

2004             Snelling Personnel Services  Chesapeake, VA

Network Instructor

Navy Exchange Command

 

Developed training curricula for ITCSC support staff

IP Basics,

Novell NDS,

Novell File System,

NetWare Client Deployment

Developed handouts for students

Provided Training to ITCSC support staff, Desktop Support Staff, PC Lab Staff

Printing

Novell Branch Office

Security

Troubleshooting

Working with the end user

 

 

2001- 2003             Chartway Federal Credit Union  Virginia Beach, VA

Network Manager

Responsible for ensuring operational status of 400 node network covering 6 states and 26 branches.

Responsible for negotiations with telecommunications providers for Chartway Federal Credit Union.  Renegotiated Communications contract to save $150,000 per year in telecommunications costs.

Responsible for Managing Vendor Relationships.

Deployed Video Teleconferencing solution resulting in travel savings by enabling branches to participate in meetings remotely.

Provide Packet Level Network Analysis of Network Communications.

Troubleshoot network communications issues to improve performance and reduce time spent waiting for applications

Deployed Hfnetcheck to apply patches and track updates to all Windows servers.

Developed network management procedures and solutions to notify employees of failing systems prior to users finding out.

Managed deployment of Citrix Metaframe solutions for remote applications access.

Responsible for upgrades to 26 Netware servers to Netware 5.1

Respsonsible for upgrade of email system to Groupwise 6 for 16 post offices.

Responsible for upgrades of Windows servers to Windows 2000

 Implement Mcafee Antivirus Protection and alarm notification of  Network Management Team

Provided training and support to Desktop Support team for utilizing Desktop Management solutions.

Responsible for Design and implementation Cisco Network Infrastructure upgrade using Cisco 6500, 3550, and 2950 switches.

Deployed Checkpoint Firewall solution to protect network from hackers.

Deployed Aladdin e-Safe Gateway to protect network from email born viruses and Anti-Spam

Managed Network Security Audit and resolved all noted issues.

Responsible for design and implementation of Three Tiered Architecture to further secure network infrastructure.

Historical

Summary of qualifications

1995 - 2001         Star Digital Inc.           Virginia Beach, VA

Senior Systems Analyst

Responsible for Development, Marketing, and Implementation of Star Digital’s Remote Management Services.  Providing SNMP Alarm Monitoring services to Star Digital Remote Management Customers.  Performed Server and Network Trend Analysis.  Setup of Paging Services to Network Management Team Members.  Responsible for taking commercial services division from loosing 45k per month to earning 700k per year.

Responsible for negotiations with Telecommunications Providers for Star Digital and its Customers. 

Responsible for Managing Vendor Relationships.

Developed Website for Network Management Team Members to facilitate communications and management of customers networks by team members from anywhere.

Provide Packet Level Network Analysis of Network Communications.

Provide Directory Based Secure Web Authentication Development for Access to Citrix Metaframe Server and Database running on Netware 5.1

Develop and implement Network Management solution for 85 node Windows NT / Netware network at Fleet Surveillance Support Command.

 Implement Mcafee Antivirus Protection and alarm notification of  Network Management Team at Fleet Surveillance Support Command.

Developed and Managed the Navy Exchange Command’s Directory based Desktop Management solution.  Provided training to four Departments on how to integrate Network Management tools into their unique environment. Network Management.

Responsible for Design and implementation of Navy Exchange Service Command migration to Directory based Network Management.

Developed Application Distribution mechanism for 5000 nodes and 250 applications world wide.  Trained Application Support Team at Navy Exchange Service Command.

Education

1989 - 2004        

Advanced Certified XioTech Engineer                                  

Master Certified Netware Engineer

Internetworking and Network Management

 

      Basic electronics and electricity

      Basic to advanced computer theory

      Display systems training

      Display operations training

      WANG VS-80 computer system operator/maint.

      UYK-7 Ultra-32 assembler language

      Lektriever maintenance and repair

NOVELL

      Netware Service and Support

      Intro to data Communications

      Netware System Management

      Netware Advanced System Manager

      Networking Technologies

      Netware V4.11 Administration

      Netware V4.11 Advanced Administration

      Netware V4.11 installation/configuration

      Managing Windows NT with NDS

      ZenWorks Bootcamp

      Netware TCP/IP

      Brainshare 94,95,96,97,98,99,00,01,02,03,04

CISCO

Building Cisco Multilayered Switched Networks

CHECKPOINT

Checkpoint NG with Application Intelligence Management I

Checkpoint NG with Application Intelligence Management II

MICROSOFT

      Microsoft Windows NT 4.0 Workstation

XIOTECH

            Advanced Certified XioTech Engineer Magnitude 3D

 

Professional experience

1995 - 1996 Computer Visions Inc.    Norfolk, VA

Engineering Coordinator

Responsible for the architecture, design, installation, and integration of LANs and WANs for customer base.

  Managed migration of 1000 user Netware 3.11 to Netware 4.1 network.  Planned migration of users and Groupwise Email system.

 Implemented network management system. 

Trained migration team.

Company was bought by Star Mountain and Formed Star Digital.

1991 - 1995         Computer Dynamics Inc. Virginia Beach, VA

Network Engineer

Responsible for Design and Implementation of 228 Node Network Installation of Netware 3.12.  Including Chipcom Hubs and Routers, Fiber Optic Cabling, and Twisted Pair Cabling.

Managed Six man team to Overhaul 400 Zenith 248 Computers for SURFLANT.

Design engineer for 400 Node Network Cabling installation consisting of 250,000 feet of Cat 4 Cable.  Managed 10 Man team to perform the installation under budget within 30 day time frame.

Designed and Implemented 600 node Network Communications infrastructure for USACOM.  Managed Upgrade project for installation of Network Operating Systems and implementation of Network Management Solution for USACOM Performed Packet Level Analysis of Network Communications.

Network Instructor

Provided Advanced Network Operating Systems Administration training.

Provided Service and Support Training.

Provided Networking Technologies Training

Provided TCPIP Training

 

1990 - 1991         Business Automation Systems    Virginia Beach, VA

Senior Systems Engineer

Network Administrator for Novell network.  Designed networks. 

Integrated hardware for kiosks.

Developed document storage and retrieval systems.

1989 - 1990         Innovative Systems Design. Virginia Beach, VA

Network Engineer

Specialized in Business Graphics and Networking. 

Designed and built microcomputer-based sign-making systems.

 

1988 - 1989         Systems Eng International Chesapeake, VA

Field Engineer and Customer Service Representative.

Implemented  processes and procedures to improve ability to track service calls, and better manage inventory control.  Designed and implemented service tracking systems.

 

 

Additional professional activities

Growing the Membership of the Information Technology Professional Association. (ITPA)

Professional memberships

President,  Information Technology Professional Association of Hampton Roads. (ITPA)

Member ECPI Technology Advisory Board

Member Tidewater Tech Advisory Board

Past President VA Beach Chapter Network Professional Association (NPA)

 

 

 

Accreditations

Advanced Certified XioTech Engineer

Master Certified NetWare Engineer

Certified Netware Instructor

Interests and activities

Sailing, Scuba Diving, Kayaking, President, Information Technology Professional Association.